Change log

Website Backup (Beta)

Website Backup allows you to create and restore full site backups, including the site database, FTP files and admin configurations, from manual backups as well as a custom automatic schedule.

The extension also enables item rollback functionality for all System Modules and Custom Modules (rollback functionality for Pages and Content Templates is enabled by default for all sites regardless of the Website Backup extension being installed).


Website Backup is installed as a site extension and can therefore be enabled from your reseller Portal, via the site instance settings, then under the ‘Extensions’ tab.

Clicking the “Install” button will move the extension to the ‘Installed Extensions’ section and activate it for that site.

Once installed, configuration options for the extension will be available by clicking on the “Settings” button, and these are detailed below.


From your reseller Portal, via the site instance settings, then under the ‘Extensions’ tab, clicking the trash can () icon next to the Website Backup extension will uninstall the extension from the site and move it back to the ‘Available Extensions’ section.

Once uninstalled, any currently stored backups will not be deleted and the encrypted backup files will remain in their storage location. In the event the extension is re-enabled, those stored backups will again be available via the extension.



When accessing the Website Backup extension it will display a paginated list of all previously completed backups; noting the file name, date and time it ran, the backup type (manual or scheduled), and its file size.

The table can also be sorted by these column headers to help sort and find specific backups.

Each listed item can be downloaded, restored to, or deleted, from the action icons in the far right table column.

A manual backup can be performed at any time using the “BACKUP NOW” button at the top of the table.


To restore your site to a previous backup you can click on that item’s restore icon () in the far right ‘Actions’ column.

All existing backups will remain even after restoring to an earlier point in time, so the site can be again restored to a newer backup if needed.

It’s recommended to create a current backup of your site before restoring to an earlier version in the event you need to return to the most recent state or recover more recently created items.

The site can also be restored to a previously downloaded backup file via the 3 dot menu () at the top of the table and selecting “Upload Backup File”.

Backup files can only be restored to the same site they were created from.

Edit Settings

From the Website Backup’s main list view, clicking “Edit Settings” from the top of the table provides access to the extension's configuration settings.

Here you can manage the following options:


Set the frequency that the automatic backups will run, selecting the number of recurrences over which time period (day, week, month, year) and hour of day.

Scheduling for the most inactive period of website traffic is recommended.

Behaviour on low storage

Email portal owner and cancel backup
If there is insufficient storage space remaining for the attempted backup process, the backup will cancel with an email notification sent to the Portal owner.

Overwrite the oldest backup
If there is insufficient storage space remaining for the attempted backup process, the backup will delete the required number of oldest backups in order to make space for the current backup process.

Choose storage option

Select the storage size available for ongoing backup files.

Take into consideration your current site’s disk space usage and how many backups you’d like to keep in history.

This option is only available from your Treepl Portal site settings.

Admin Interface

From the website admin, the backup extension can be accessed from the main menu under ‘Extensions’ > ‘Website Backup’.

The admin interface has the same layout and functionality as the extension settings interface accessible from your Treepl Portal - with the exception of being able to configure the storage size. See the above Settings section for details.

Admin Users

The Website Backup extension is available from both the reseller Portal and the website admin. However, by default, website admin users are not configured with permissions to access the extension. This can be adjusted via the ‘Admin User Roles’ to configure fine-grain control for how admin users can use and access the extension.

Admin User Roles and permissions for the Website Backup extension

Backup/Restore Process

Once a backup or restore process is initiated, the progress of the backup/restore process will be shown for the duration of the backup. No other backup/restore operations will be possible during this process.

You may navigate away from this page while a backup or restore process is running and the process will continue unaffected. However, you may want to return at a later time to check the status or to ensure it has been completed successfully.

An email notification will be sent to the Portal owner only in the event of there not being enough storage space available for the backup process (and only if the Website Backup Settings are configured for such notification).

The Website Backup extension implements ‘Full Backup’ operations, meaning all site data is stored in each backup file - unlike other backup operation types such as ‘Incremental’ or ‘Differential’ backups.


A backup or restore process can be cancelled by clicking the cancel icon () at the end of the progress indicator bar.

Any website files altered during the process will then be restored to their previous state in order to correctly cancel the backup/restore process.


The Website Backup extension comes with its own separate Amazon S3 storage (configured on the same data centre as the site where being installed).

Various storage sizes can be selected starting from 1 GB (default), 5 GB, 10 GB, 25 GB, and 50 GB, which can be configured in the extensions ‘Edit Settings’ only from your Treepl Portal.

Additionally, in the extensions ‘Edit Settings’, you can configure how the storage space is managed when its capacity is reached.

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