System Emails

System emails are emails that are sent when a particular action is carried out on the website and/or via the admin.

System Email Descriptions

Option Description
Password Retrieve Email

The email layout used when a reset of a member's password has been requested (either via the admin or a 'Password Reset' request form on the website).
This email is sent to the member's email address.

Secure Zone Login Details

The email layout used when a user registers to a Secure Zone, or when a member's Secure Zone details are manually sent from the admin.
This email is sent to the member's email address.

Workflow Notification

The email layout used when the system default Workflow is triggered.
This email is sent to any recipients added to the Workflow settings.

Confirm Email Notification

The email layout used when the system needs to confirm the user’s email address. Typically when subscribing to a secure zone.
This email is sent to the email address provided during the form submission.

Invoice

The email layout used when an order is placed via a payment form submission.
This email is sent to the purchasers email address.

System Email Fields

Each system email has the following system fields allowing you to customise the email headers, content and layout.

Option Description Liquid Support
Template

Templates are used to display the system message to the email recipient. By default there are two options:

  • Don’t Use a Template
  • System Default

The system email can also be assigned a custom template, which can be further edited under ‘Email Notifications’ > ‘Email Templates’.
Any custom email templates will also appear here for selection.

Subject

This is the subject line of the email sent to the recipient.
eg: “This email is about resetting your password

From Email

This is the sending email address of the email sent to the recipient.
eg: “support@yoursitename.com

From Name

This is the sending name of the email sent to the recipient.
eg: “Your Site Name

Content

This is the body content of the email sent to the recipient.
A basic message is included in each system email to get you started. However, HTML (suitable for email) along with most other Liquid components and logic can be added here to further customise the message sent to the recipient.

Currently, system fields 'Subject' and 'From Name' for the "Workflow Notification" email do support Liquid tags.



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